Enhancing your services at Queens Road Surgery
Your surgery is committed to delivering a high standard of quality care.
We are always looking for ways to improve the service that we deliver, and you may notice some additions to our team soon as part of our efforts to enhance your service and to improve patient access.
Our new team members will include:
- A clinically trained professional with expertise in prescribing as well as a variety of Primary Care services. Our Practice-based Pharmacist can offer you specialist medication advice and will be proactively reviewing your medications for enhanced safety and effective treatment of ongoing conditions.
- A clinically trained professional who support GPs in the diagnosis and management of patients. Our Physician Associate will be able to perform some of your routine examinations as well as to analyse results and diagnose illnesses and to produce a care plan, under the supervision of our GPs.
- A clinically trained professional and an advanced practice registered nurse who provides health care services similar to those of a Physician. Our Nurse Practitioner will be able to perform a variety of tasks that a Practice Nurse is not licensed to.
Our enhanced clinical team will be working together closely, and are fully trained to deal with a number consultations, previously only handled by GPs, for example appointments related to Medication, Minor Ailments and Chronic Illness Management.
On occasions, when you book an appointment with our GPs, our Practice-based Pharmacist, Physician Associate or Nurse Practitioner may see you instead. They will be able to help you and will liaise with our GPs. This system offers you more time during your appointment and will help free up our GPs to be available for other patients. Our reception team will inform you if a change is made to your appointment, and will always book you in with a GP if more appropriate.
If you have any concerns or queries, please speak with the Practice Manager.