Monthly Archives: November 2018

GP Patient Survey 2018 Results

Dear Patients,

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over a million people across the UK. The results show how people feel about their GP practice.

In the following documents, we have shared our results for January 2018 together with our action plans for each of our Southwark practices.

Winter Holiday Timings 2018-2019

Please note our opening schedule until Wednesday 2 January 2019 below, after which the usual schedule will resume for each practice from Thurs 3 January 2019.

If you require out of hours care or advice, find out what you can do when we are closed >>

 

Silverlock Medical Centre

Monday 24 December 2018 8.00am – 6.30pm
Tuesday 25 December 2018 CLOSED
Wednesday 26 December 2018 CLOSED
Thursday 27 December 2018 8.00am – 8.00pm
Friday 28 December 2018 8.00am – 6.30pm
Saturday 29 December 2018 CLOSED
Sunday 30 December 2018 CLOSED
Monday 31 December 2018 8.00am – 6.30pm
Tuesday 1 January 2019 CLOSED
Wednesday 2 January 2019 8.00am – 8.00pm


Hambleden Clinic

Monday 24 December 2018 8.00am – 6.30pm
Tuesday 25 December 2018 CLOSED
Wednesday 26 December 2018 CLOSED
Thursday 27 December 2018 8.00am – 6.30pm
Friday 28 December 2018 8.00am – 6.30pm
Saturday 29 December 2018 CLOSED
Sunday 30 December 2018 CLOSED
Monday 31 December 2018 8.00am – 6.30pm
Tuesday 1 January 2019 CLOSED
Wednesday 2 January 2019 8.00am – 6.30pm

Queens Road Surgery

Monday 24 December 2018 8.00am – 7.30pm
Tuesday 25 December 2018 CLOSED
Wednesday 26 December 2018 CLOSED
Thursday 27 December 2018 8.00am – 8.00pm
Friday 28 December 2018 8.00am – 6.30pm
Saturday 29 December 2018 CLOSED
Sunday 30 December 2018 CLOSED
Monday 31 December 2018 8.00am – 7.30pm
Tuesday 1 January 2019 CLOSED
Wednesday 2 January 2019 8.00am – 6.30pm

Falmouth Road Group Practice

Monday 24 December 2018 8.00am – 6.30pm
Tuesday 25 December 2018 CLOSED
Wednesday 26 December 2018 CLOSED
Thursday 27 December 2018 8.00am – 6.30pm
Friday 28 December 2018 8.00am – 6.30pm
Saturday 29 December 2018 CLOSED
Sunday 30 December 2018 CLOSED
Monday 31 December 2018 8.00am – 6.30pm
Tuesday 1 January 2019 CLOSED
Wednesday 2 January 2019 8.00am – 6.30pm

The Lister Practice

Monday 24 December 2018 8.00am – 6.30pm
Tuesday 25 December 2018 CLOSED
Wednesday 26 December 2018 CLOSED
Thursday 27 December 2018 8.00am – 6.30pm
Friday 28 December 2018 8.00am – 8.00pm
Saturday 29 December 2018 CLOSED
Sunday 30 December 2018 CLOSED
Monday 31 December 2018 8.00am – 6.30pm
Tuesday 1 January 2019 CLOSED
Wednesday 2 January 2019 8.00am – 8.00pm

The Lister: phone system improvement works

Dear Patients

We recently began new management of The Lister Practice.

One of the areas we have committed to improving is the telephone service which has historically been a significant issue at The Lister.

We are working closely with Southwark CCG and South East London Commissioning Support Unit (CSU) to try and achieve an improved service for our patients, and we are sorry for any inconvenience you may be experiencing whilst this work is ongoing.

We appreciate your patience and invite you to contact us via email if you have any concerns on souccg.listerpractice@nhs.net, and you can also use our online services to book appointments, view your test results and to order repeat medication: https://www.southwarkgp.co.uk/online-services/

Thank you once again for your understanding.
Danielle Caswell
The Lister Practice

Queens Road Carers Coffee Afternoon: Thursday 15 November 2018

Join us for our Carers Coffee Mornings taking place at Queens Road Surgery on Thursday 15 November 2018 1.00pm-3.00pm. See poster below.

This is for you if you are:

  • A Carer
  • Unsure if you are a Carer and need advice
  • You want to support Carers

Who are Carers?

Find out more about who Carers are and what we do for them 

Join Us

Come along to meet other carers in the area, and get access to support and information on services to help you and those that you care for. We will be providing FREE refreshments and will be joined by colleagues from:

queens-road-carers-nov-2018-poster