The Lister: phone system improvement works

Dear Patients

We recently began new management of The Lister Practice.

One of the areas we have committed to improving is the telephone service which has historically been a significant issue at The Lister.

We are working closely with Southwark CCG and South East London Commissioning Support Unit (CSU) to try and achieve an improved service for our patients, and we are sorry for any inconvenience you may be experiencing whilst this work is ongoing.

We appreciate your patience and invite you to contact us via email if you have any concerns on souccg.listerpractice@nhs.net, and you can also use our online services to book appointments, view your test results and to order repeat medication: https://www.southwarkgp.co.uk/online-services/

Thank you once again for your understanding.
Danielle Caswell
The Lister Practice

20/11/2018